Terms of service

Welcome to GengCaiChem. Before using this website and related services, please carefully read the following Terms of Use. By accessing or using this website, you agree to be bound by these Terms. If you disagree, please do not use this website or our services.

Scope of service

GengCaiChem provides online shopping and related services, including but not limited to:

  • Browsing website content and product information;
  • Placing orders and payment services;
  • Order processing and logistics tracking;
  • After-sales service and customer support.

All services are provided subject to these Terms. Users must use this website and its services legally and reasonably.

User account and security

  • If you register an account or use certain features offered on the website, you must provide accurate, complete, and current information and keep it up to date.
  • You are responsible for maintaining the confidentiality of your account information and password and for all activities conducted through your account.
  • Please notify us immediately if you discover any unusual account use or security risks.

Intellectual property and copyright

  • All content on the website (including text, images, videos, trademarks, designs, code, etc.) is owned by GengCaiChem or its licensors and protected by relevant laws.
  • Unauthorized reproduction, reprinting, display, sale, distribution, or commercial use in any form is prohibited.
  • When using the website, users should respect intellectual property rights and must not upload, post, or disseminate content that infringes on the rights of others without authorization.

User code of conduct

When using the GengCaiChem website, you promise to:

  • Abide by national and local laws and regulations and refrain from engaging in illegal or infringing activities;
  • Do not use the website to engage in activities that undermine website security, disrupt service order, or infringe upon the rights of others;
  • Do not upload or disseminate false, fraudulent, obscene, harassing, or other inappropriate content.

We reserve the right to suspend or terminate the account of any user who violates the above provisions and to pursue legal action.

Legal use of website services

  • You agree to use this website and services only for personal and lawful purposes.
  • Commercial resale, advertising, or other unauthorized purposes are prohibited.
  • GengCaiChem reserves the right to restrict, delete content, or terminate service for any use that violates the law or these Terms.

Disclaimer

  • The website and services are provided "as is." While we strive to ensure accurate information and stable service, we do not guarantee uninterrupted or error-free service.
  • GengCaiChem assumes no responsibility for service interruptions, delays, or losses caused by network problems, system maintenance, force majeure, or other unforeseen circumstances.
  • GengCaiChem is also not responsible for any losses caused by user conduct.

Modifications to terms

  • GengCaiChem reserves the right to modify these Terms of Use at any time. Modifications will be posted on the website and will take effect immediately.
  • Continued use of the website constitutes acceptance of the modified terms.
  • Users are advised to review the terms regularly to stay informed of the latest regulations.

Dispute resolution

  • If a dispute arises between a user and GengCaiChem, it shall first be resolved through friendly negotiation.
  • If negotiation fails, both parties agree to submit the dispute to the court with jurisdiction over GengCaiChem's registered place of business.

Contact information

If you have any questions about these Terms or require assistance, please get in touch with GengCaiChem Customer Service:

  • Email: gengcaichem@hotmail.com
  • Tel: +1 720-327-7901